By Amanda L Donnelly; American Animal Hospital Association
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Extra info for 101 veterinary practice management questions answered
Start by looking at published salary data to determine competitive salaries for your area. You can look at various veterinary resources to determine salary ranges paid by other hospitals. Several veterinary organizations publish survey data every year or two on wages for receptionists, veterinary assistants, and veterinary technicians. This information is often reported in veterinary journal articles. General salary information for your area can also be found on the Internet for positions such as receptionist, bookkeeper, and manager.
Com. com/AAHA. 32 determining compensation and benefits This employee benefits firm is recommended by AAHA and works with practices to create employee benefits packages. Veterinary Hospital Managers Association, Inc. org. VHMA offers benchmark reports for members, including a biannual compensation and benefits survey. Publications American Animal Hospital Association, Compensation & Benefits, Fifth Edition (AAHA Press, various years). American Animal Hospital Association, Financial & Productivity Pulsepoints, Fifth Edition (AAHA Press, 2008).
Check whether any webinars or local seminars are available that you can attend to augment your knowledge. Take advantage of outside resources to assist you when needed. Make sure you have established good working relationships with your accountant, payroll service provider, and a labor lawyer so you can ask questions when needed. In addition, veterinary consultants who specialize in human resource management may be able to assist you. Complying with all appropriate labor laws is critical to protect the rights of employees and protect the business from adverse events such as lawsuits or penalties that can occur as a result of failure to adhere to labor laws.